We strive to process and ship orders within 5 business days. All orders are shipped from Derma MD Canada's head office in Edmonton, Alberta via Canada Post. We only ship within the boundaries of Canada.
We ship all orders through Canada Post's Expedited service, and offer the following shipping rates:
- Standard Shipping - $15 on all orders under $100 (before taxes and promotional codes).
- FREE shipping - Applies to orders above $100 (before taxes and promotional codes).
Note: Deliveries can take between 1 to 3 business days from date of shipment, depending on your location within Canada.
When we receive your order, we will send an email confirmation. Once the order is shipped, we will send you a shipping notification e-mail that will include a tracking number and website address where you can track your order.
Your satisfaction is our top priority. If you have a question about ordering with us, please contact customer service at 1-866-262-3223 or email us at firstname.lastname@example.org.